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Selected case studies
These case studies present my most relevant work in leadership, mentorship,
design org management and the use of design thinking.
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Design Principles
Organizational design
Design Thinking
Stakeholder research
Mentorship & coaching
Process design & socialization
Retros & team reflections
Helping transform an organization while taking into account product and UX maturity, resources, team DNA, and stakeholder dynamics.
“Design can’t answer the why behind their own designs…”
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Transforming teams and relationships
Design Thinking
Personas & journeys
Generative research
Research repository
Proposal & budget
Prototyping & wires
Brought in to a project that had failed twice before and was straining the relationship between this consulting firm and their long time client.
After completing my research the strongest solution was to bring the team and client into the design thinking process.
"We need a user journey"
Public Cloud Platform Unification project
- Journey mapping
- Healing broken politics
- Highly technical complexity
- Design thinking
- Technical diagramming
- Generative research
- Conceptual model
- Functional inventory
- SME & technical research
- MVP definition and roadmapping
Using the IBM Design Thinking Loop to provide a collaboration toolkit for product teams
- Design thinking
- Design Ops tooling
- Generative research
- MVP definition
- Survey design
- Cross functional strategy
- Political/Sensitive challenge
Selling a research-based product strategy to Cloud Product Executives
- Stakeholder storytelling
- Generative research
- Multi research study synthesis
- Experience roadmap
- Product strategy proposal
- Journey mapping
Crafting an XD roadmap to simplify a highly complex feature.
- Multi-study synthesis
- Design Thinking
- Cross functional collaboration
- Technical diagramming
- Conceptual model
- SME and technical research
- Product competitive analysis
Design language, content design and prototype in 5 weeks
- Challenging stakeholder management
- Design management
- Editorial design
- Short deadline w/high fidelity requirements
- Design language creation
Re-platforming 3 Higher Education student and teacher Portals
- Complex integraton project
- SME and platform immersion
- Moderated user testing
- Multi brand, scalable, High fidelity visual design
- Content/permission system mapping
- Style guides + brand application
Creating usable lightweight visual requirements ecosystem for a digital transformation.
- Execiutive level design thinking
- SME research
- Identity and permission mapping
- Use case system data flows
- Responsive eCommerce High fidelity design
- Technical requirments
- High fidelity ecommerce design
- HIgh technical complexity
- Mobile-first UX
Design Sprinting into lightweight custom financial goals for customers.
- SME research
- Customized Design Sprints
- Multi-research synthesis
- SME and technical research
- Product cmpetitive analysis
- High complexity simplification (advice finance)
- Cross functional collaboratoin
- Custom, lightweight heuristic analysys
- Journey mapping